Conversation Logs
Redesigned around triage and evidence, from a validated prototype to release.
20 years in design, now working on AI agents and conversation analytics for contact centres. I prototype in code and build my own tools with Claude Code.
Redesigned around triage and evidence, from a validated prototype to release.
A shipped system refined through five task-based usability sessions.
Shift building moved out of spreadsheets and into the product.
Building, testing and launching an AI agent, designed around when to hand over.
Personal projects, separate from my employer. Built with Claude Code.
Turns a file's hard-coded colours into variables, with Light and Dark modes.
Growth stage: Established
Stitches loose spacing, radius and type into variables and text styles.
Growth stage: Growing
Finds everything an AI would have to guess in a frame, then hands it over.
Growth stage: Growing